What we collect
When you contact us through this website, by phone, or in person, we collect basic information: your name, address, phone number, email, details about your roof, and any photos or documents you choose to share.
How we use it
We use your information solely to:
- Schedule and complete inspections, repairs, or replacements
- Provide written estimates and project documentation
- Communicate with you about your project
- Assist with insurance claims when applicable
- Send you a follow-up after your project is complete
What we don't do
We do not sell, rent, or share your information with third parties for marketing purposes. We do not maintain mailing lists for promotional purposes outside of project communication. We do not share your personal information with anyone other than:
- Subcontractors actively working on your project
- Your insurance carrier when you've requested claim assistance
- Material suppliers for ordering purposes
- Payment processors when invoicing
Website analytics
This site uses Google Analytics to understand how visitors find and use it: pages viewed, general location, device and browser type, and actions like submitting a form or tapping a phone number. Google Analytics uses cookies to collect this information. You can opt out with the Google Analytics opt-out browser add-on. Google's privacy policy is available at policies.google.com/privacy.
Forms and chatbot
Information you submit through our contact form or chatbot is used to respond to your inquiry. We use Formspree to receive form submissions; their privacy policy is available at formspree.io.
Cookies and advertising
This site uses cookies for basic functionality and for the analytics described above. We also use the OpenAI Ads measurement pixel to see whether our ads lead to visits, estimate requests, and calls. It records page views and those actions; it does not receive the contents of your form submission. You can block or clear cookies in your browser settings at any time, and the site will keep working.
Your rights
You can request a copy of any information we have about you, ask for it to be corrected, or request its deletion. Contact us at ky@roadrunnerroofing.biz.
Updates to this policy
We may update this policy occasionally. The "last updated" date at the top reflects the most recent revision.
Contact
Questions about this policy? Reach us at:
RoadRunner Roofing
Boerne, TX 78006
(210) 245-4125
ky@roadrunnerroofing.biz